How to detect and monitor hate speech on the internet?
Ministry of Social Security and Labour & The Office of Inspector of Journalist Ethics are looking for an innovative tech solution that can identify and monitor hate speech on the internet as accurately as possible.
- Currently, hate speech and hate crime in the public internet space is monitored through a keyword-based monitoring system.
- The number of cases provided by the keyword-based monitoring system is unreasonably high;
- The system is inefficient as a lot of the time is spent on reviewing the cases, even though most of them are “empty“, i.e. no actual hate speech is detected; In other words, this requires an unsustainable amount of human resources that the organisation cannot allocate.
- At the same time, a high number of hate speech cases go unnoticed, offenders are undetected, and a sense of impunity prevails, which in turn leads to an increase in such speech in public space.
- The solution would be able to semantically identify hate speech based on given keywords;
- Simple and user-friendly user environment;
- Each comment must be related to the primary source of information;
- Possibility to process and manage data provided by the system, e.g. statistics;
- Possibility for continuous system improvements (developing system versions).
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